Frequently Asked Questions

Visa, Mastercard, Discover, and American Express payments are accepted on line at myUK or in person in the office. For online payments, student's active directory account and password are required.  There is a 2.25% fee for payments by credit card and a 1.25% fee for payments by debit card.

You can pay by electronic check from your checking account at myUK->Financials (must provide bank routing number and checking account number). Student's active directory account and password are required.  There is no fee for payments made by electronic check.

The 22nd of the month for which the charges were billed.

If a student changes their Undergraduate major on or before the last day to add a class, tuition will be reassessed. For example, if an Undergraduate student moves from a UK Campus major to a Fully Online major, the student will be assessed the Fully Online tuition rate for the current term. 

Any Undergraduate major changes made after the last day to add a class will not impact your tuition assessment for current term. 

Contact UK Dining at (859) 257-2220, visit the UK Dining website, visit the Dining Center on the 2nd floor of The 90, or email at CONTACTUKDINING@lsv.uky.edu.

For residency requirements, please contact UK Registrar at (859) 562-2075 or residency@uky.edu.

Sponsored Billing Coordinator
Student Account Services
18 Funkhouser Building
Lexington, KY 40506-0054
Phone (859) 218-2209
Fax (859) 257-9590 

For financial aid information, please contact (859) 257-3172 or visit UK Office of Student Financial Aid and Scholarships.

Online enrollment is available at myUK->myInfo tab.  Bank routing number and checking account number are required.

MyPasscode is established by the student on myUK->myInfo.  MyPasscode is required for the release of financial information over the phone or by email.

An Installment Payment Plan option is available for Fall, Spring, and Summer terms on myUK beginning the first week of August (Fall), first week of January (Spring), and first week of May (Summer).  Please visit http://www.uky.edu/studentaccount/content/installment-payment-plan for eligibility criteria and an explanation of how the program works.

Visit GET - University of Kentucky (cbord.com) to deposit online or contact the CatCash Office by calling  (859) 257-6159 or email UKCatCash@uky.edu.

Log on to myUK. Student active directory and password required.

Log on to myUK. Student active directory and password required.

Contact Information Technology Help desk at (859) 218-HELP (4357).

Visit the Veterans Affairs website at https://benefits.va.gov/gibill/ for specific information about various VA benefits for education.

For financial aid information please contact (859) 257-3172 or visit UK Office of Student Financial Aid and Scholarships.

For Direct Loans, please contact your servicer. Visit StudentAid.gov for a list of servicers. If you are not sure which servicer to contact about your loan, go to StudentAid.gov to retrieve your loan information and identify your servicer. Your FSA ID is required.

For Perkins, Health Profession, Nurse Faculty, Primary Care, or Institutional Loans, visit ECSI at https://borrower.ecsi.net or call (888) 549-3274.

Yes, if students drop below half time, transfer schools, or graduate regardless of loan type.  For Direct Loans, visit StudentAid.gov, choose Loan Repayment, then Loan Exit Counseling.  For Perkins, Health Professions, Nurse Faculty or Primary Care Loans, visit Heartland ECSI at https://borrower.ecsi.net. 

Please visit studentaid.gov to retrieve your loan information. Your FSA ID is required.

For Direct Loans, please contact your servicer. Visit studentaid.gov for a list of servicers. If you are not sure which servicer to contact about your loan, go to StudentAid.gov to retrieve your loan information and identify your servicer. Your FSA is required.

For Perkins, Health Profession, Nurse Faculty, Primary Care, or Institutional Loans, visit ECSI at https://borrower.ecsi.net or call (888) 549-3274.

Federal student loans may be consolidated. For more information, visit StudentAid.gov.

Please refer to the section on this website about Perkins Loans or contact  ECSI at (888) 549-3274.

For Direct Loans, contact your servicer. For Perkins, Health Professions, Nurse Faculty, Primary Care and Institutional Loans, contact ECSI at (888) 549-3274 or visit ECSI at https://borrower.ecsi.net.

You received a form because higher education costs may be eligible for federal tax benefits. Our records show that you were enrolled in courses at the university which were billed in the calendar year. Additional information regarding the benefit can be found on the 1098-T form.

You received a form because higher education costs may be eligible for federal tax benefits. Whether you may take advantage of these tax credits depends upon your individual facts and circumstances - information which is known only to you. To find out more about the credits and your eligibility, you may consult a tax professional or IRS publications. You may also call 1-800-TAX-FORM for IRS publications and forms, or visit their website www.irs.gov.

The University cannot provide tax advice. Whether you may take advantage of these tax credits depends upon your individual facts and circumstances, information which is known only to you. To find out more about the credits and your eligibility, you may consult a tax professional or IRS publications. You may also call 1-800-TAX-FORM for IRS publications and forms, or visit their website www.irs.gov.

If you opted to receive your 1098-T by paper prior to December 31, forms will be mailed to your permanent address by January 31.  Please allow 2 weeks for delivery.

There is a new link for former student to access their previous 1098-T forms.  That link is: https://mydocs.uky.edu/

You will want to select the blue “Get Started” button under the Former students, faculty and staff section.

The forms that are available on this portal are: 1098-T forms, unofficial transcript, W-2 and employee paystubs.

You will need you UKID, your linkblue username, date of birth, and the last 4 of your SS#. 

The University processes 1098-T forms each year electronically by January 31st for the preceding tax year.  An email notification will be sent to each student’s UK email account alerting them that the 1098-T is available on myUK.  If the student has opted to receive the 1098-T by paper, mailing occurs the last week of January to the permanent address on file.

To change the SSN on the 1098-T, the student must contact the Registrar's Office by March 15^th for the previous calendar year, to have the social security number changed in the computer system.  An updated 1098-T form is only available until March 15^th of each tax year. 

There are several reasons that a 1098-T is not available on myUK:  1) there are no eligible educational financial activity including expenses or scholarships/grants/payments for the specific tax year, 2) the student is not enrolled in a degree seeking program during the specific tax year, 3) the student is not enrolled with the University of Kentucky during the specific tax year.

The 1098-T forms are available for tax year 2018 and forward on myUK.  The link is https://mydocs.uky.edu/.  If a prior tax year is needed, please contact our office at UK1098T@uky.edu or 859-257-6702.